We are glad to help with your account, a payment, or a mistake you found in our content.
Customer care
- Email: [support email]
- Phone: [support phone]
- Hours: Monday to Saturday, 10 am to 6 pm (except public holidays)
- Business name: [registered business name] (trading as Core9X)
- Address: [registered address]
Please write from the email address on your Core9X account, so we can find it quickly. For a payment, include the payment reference shown by Razorpay.
Grievance Officer
If you have a complaint about our service, a payment, or how we handle personal data, you can contact our Grievance Officer:
- [grievance officer's name], Grievance Officer
- Email: [grievance officer's email]
- Phone: [grievance officer's phone]
We acknowledge every complaint within 48 hours and aim to resolve it within one month.
Found a mistake in our content?
Tell us the subject, chapter and question at [support email]. We check every report and correct the content.
Core9X is an independent learning platform. It is not affiliated with, or endorsed by, the Meghalaya Board of School Education (MBOSE) or any other board.